No. of queries or complaints about your products or services – This shows how unhappy customers are with your product or your services are not good enough .
No. of complaints about your employees – This shows that your employees are working poorly and customers are unhappy
No. of damaged or faulty goods returned – This shows there is something wrong with your product, its either damaged faulty or it’s the wrong product the customer wanted.
Average order-fulfilment times – This tests your time skills. It shows how slowly or fast you deliver your product.
Sales renewal rates - The amount of customers who keep coming back to buy more products from you. Which means your business is doing good.
No. of complaints about your employees – This shows that your employees are working poorly and customers are unhappy
No. of damaged or faulty goods returned – This shows there is something wrong with your product, its either damaged faulty or it’s the wrong product the customer wanted.
Average order-fulfilment times – This tests your time skills. It shows how slowly or fast you deliver your product.
Sales renewal rates - The amount of customers who keep coming back to buy more products from you. Which means your business is doing good.
